Customer Survey

We are pleased that you have chosen Dar El Salam Travel for your Hajj trip.  In order to improve our Hajj services in the future, we humbly request that you please complete the following Customer Feedback Form.

Your Name:
Your Customer ID #:
Email:

Please indicate which Hajj Program you were in: 1A 1B 1C 2A 2B 2C 3A 3B 4A 4B 4C 5C 5A 5B

1	Airline Arrangements How satisfied were you with your airline reservations, International and Domestic in the Kingdom? Very SatisfiedSatisfiedNo CommentDissatisfied Comments
2	Madinah Hotel How satisfied were you with your stay in Madinah, including room and food? Very SatisfiedSatisfiedNo CommentDissatisfied Comments
3	Makkah Hotel How satisfied were you with your stay in Makkah, including room and food? Very SatisfiedSatisfiedNo CommentDissatisfied Comments
4	Jeddah Hotel How satisfied were you with your stay in Jeddah, including room and food? Very SatisfiedSatisfiedNo CommentDissatisfied Comments
5	Transportation How satisfied were you with your ground transportation arrangement? Very SatisfiedSatisfiedNo CommentDissatisfied Comments
6	Mena & Arafat Accommodation How satisfied were you with your stay in Mena and Arafat? Tents Very SatisfiedSatisfiedNo CommentDissatisfied Restrooms Very SatisfiedSatisfiedNo CommentDissatisfied Cleanliness Very SatisfiedSatisfiedNo CommentDissatisfied
7	How satisfied were you with the services in Mena and Arafat? Meals Very SatisfiedSatisfiedNo CommentDissatisfied Refreshments Very SatisfiedSatisfiedNo CommentDissatisfied Hospitality Very SatisfiedSatisfiedNo CommentDissatisfied  Comments
8	Group Leader If you know the name of your group leader, please write it here: How satisfied were you with the services provided by your Group Leader?Very SatisfiedSatisfiedNo CommentDissatisfied Comments
9	Recommendations Overall, how satisfied were you with your Hajj?Very SatisfiedSatisfiedNo CommentDissatisfied
10	If you have the opportunity to perform Hajj or Umrah in the future, InshaAllah, would you choose Dar El Salam Travel for your trip?YesNo Comments
11	Suggestions for future improvements: